Our COMAPNY created this web page and e-shop for the sole purpose of serving its customers. The web page is simple and user friendly and designed to meet each user’s specific needs. For your better service it is important that you, our customer, understand that you have to provide us with certain information regarding the execution of your order that are stored by us. This Personal Data Protection Statement and the Terms and Conditions of Use of this web page attached thereto describe the method of collection of data by our web page, the use of these data by us and the terms and conditions of use of this web page. This Personal Data Protection Statement concerns exclusively your personal data that you provided to us when placing your orders on this web page.


Personal data are information that identifies you directly or indirectly. Indirectly means in combination with other information such as your name, address, email and telephone number or a unique device identification number.


Any information provided intentionally by the users of the said web page is used by Pinakion to contact users directly, to serve them and execute their orders. Information collected by Pinakion through the web page is used to measure its traffic, to define customers’ demands for more products and to facilitate transactions with the company. Pinakion does not distribute to any other organization or partner that is not associated with our COMPANY any web addresses or information regarding its users and customers, with the exception of direct partners for the execution of orders.


Pinakion has designed its web page in such a way that users may visit it without having to disclose their identity, unless they wish to. The visitors of our web page are asked to provide their personal data only if they want to order a product(s), to subscribe in our web page and/or send an email.

Use of Information.

Pinakion collects the following types of information regarding users: (1) data provided by users during their registration as customers, (2) data provided by users for the execution of their order on our e-shop. When filling any order form on our web page, you will be asked to provide your name and surname, address, postal code, email, telephone number, credit card details and method of payment. Additionally, you may be asked to provide more specific information such as shipping-delivery information, invoicing information or details regarding an offer you asked. Pinakion uses the information you provide during the electronic sending of the form in order to contact you regarding (i) the delivery of the order at your address, (ii) the confirmation and identification of the customer, when appropriate, (iii) new or alternative products offered by our company and (iv) special offers. Every order execution requires the collection of personal data for the delivery or reservation of an order. All documentation and documents that confirm and state the customer’s identity remain strictly confidential. Your providing us with your personal data means that you agree to the use of these data by our COMPANY’s employees for the above mentioned purposes. Pinakion requires its employees and the web page’s servicers to offer to its users-customers the security level stated in this Personal Data Protection Statement. In no other case can Pinakion disclose your personal data without your prior written agreement, unless it is required to do so by law. Please take into account that under certain circumstances the collection, use and disclosure of your personal data collected online is permitted without your prior agreement (e.g. in the case of court decision).

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process personal data, with the exception of those that are necessary in order to fulfill each purpose. We will use personal data only in accordance to the stipulations of this privacy policy, unless you have given your consent for a different use of your personal data. In the context of using your personal data for advertising purposes, for the continuous improvement and reinforcement of our services, we may send you marketing messages regarding our business that may interest you via email. You can choose the type of communication you wish to receive at any time by updating your preferences via email. You can also unsubscribe at any time. We will not use your data for advertising purposes, unless you have given your prior explicit and free consent. However, regarding existing customers, we may use the email we have received from you in the context of our existing customer relationship in order to send you marketing material related to products or services similar to those you have already requested, used or that may interest you. However, you can reject this kind of use during the collection and every time a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions contained in the email you received.


Pinakion may use cookies in order to facilitate and offer its services through its web page. Cookies are small text files sent and placed on the user’s computer that allow web pages to work smoothly and without any technical difficulties, to collect the user’s multiple choices, to identify frequent users, to facilitate their access to the web page as well as to collect data for the improvement of the web page’s content. You should keep in mind that cookies are absolutely necessary for the correct and smooth operation of our e-shop’s web page. Third party advertisers and other partner businesses may use their own Cookies in order to collect information about your activities on our web page. We do not control these Cookies.

Processing of children’s personal data

Our Company will not collect or process personal data of children under 16 years old without parental control in conformance with the applicable local legislation. If we become aware that the personal data of a child have been accidentally collected, we will delete these data without undue delay.

Processing of sensitive data

In certain cases we may process special categories of your personal data (“sensitive data”). Sensitive data is considered to be personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data processed to identify a human being, health-related data, data concerning a person’s sex life or sexual orientation. For example, we may process sensitive data that you exclusively have made public and only if you have freely given your prior explicit and separate consent, in a specific context and for a specific purpose.

Correction, Modification or Deletion of Information

Pinakion allows its users to correct, change, complete or delete data and information they have provided to our Company. If you choose to delete some information, our Company will take action in order to delete immediately such information from our files. You can change or correct your personal data via the subscription page of the e-shop. Please take into account that we will do anything possible to protect your personal data, but the protection of your password for accessing our web page also depends on you.

Transaction security

Orders via our e-shop constitute distance sales contracts governed by the dispositions of Law 2251/1994 (as in force today) and the amendments stated in Presidential Decree 131/2003 (Official Government Gazette Α’ 116/16.05.2003). Users have the right to place a valid order via our e-shop, provided that they have the capacity to perform legal acts, in conformance to the provisions of Greek Civil Code (provided that they are eighteen years old and they are not incapacitated regarding the conclusion of a sales contract). Orders may also be placed by legal representatives of legal persons. Pinakion reserves the right to claim from the supervisor or the guardian of persons who do not have the capacity to perform legal acts to return any orders placed by the latter. E-shop is committed to ensure the safety and integrity of the data it collects regarding the users of its e-shop. In the event of data breach that include personal data our Company shall conform with the applicable legislation regarding the breach notification.

Your legal rights

As the subject of the data, you have specific legal rights regarding your personal data collected from you. The Company shall respect your rights and shall sufficiently resolve your concerns respecting your legal rights arising from the laws in force.

Acceptance of the Data (Privacy) Protection Procedures that we apply

If you use this web page, you accept and agree to this Personal Data Protection Statement as well as to the Terms and Conditions of Use of this web page announced on it.

Applicable law and other terms

The above mentioned terms and conditions of use of this website as well as any modification thereof are governed and supplemented by Greek law, the EU law and the relevant international conventions.